Privacy Policy

Introduction

Welcome to https://flooring-replacement.alertblitz.com! We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy provides a detailed overview of our practices regarding the collection, handling, and protection of information from our users. By using our website or services, you agree to the terms outlined here, in compliance with various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), and its equivalents in Colorado (CPA), Utah (UCPA), Connecticut (CTDPA), Virginia (VCDPA), South Africa (POPIA), and other applicable jurisdictions.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://flooring-replacement.alertblitz.com
Any mobile or desktop applications associated with our services
All products and services offered through our platform
Interactions between our users, employees, and third-party service providers

Please note that this policy does not extend to external links or platforms accessed from our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This section outlines the various ways we interact with users and process their data:

Account Creation and Management: When you sign up for an account on our platform, we collect your name, contact details, and unique identifiers.
Service Usage: We track how you interact with our services, including pages visited, features used, and search queries.
Communication: If you choose to receive marketing communications or newsletters from us, we’ll record your preferences and interaction with these messages.
Transactions: For purchases or payments made through our platform, financial information is processed by secure third-party payment gateways.

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

Account Information: This includes your name, user ID, email address, password (hashed), and profile picture.
Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses are securely stored for transaction processing.
Financial Records: We may retain records of transactions, including amounts, frequencies, and payment methods used.
Purchase History: Details about products or services bought through our platform, such as order numbers, quantities, and purchase dates.
Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information to identify your device for technical support and analytics.
Location Data: If you choose to share it, we can access and store location data from your device for personalized services.
Feedback and Reviews: We collect comments, suggestions, and reviews you submit to us, along with your associated contact details.
Social Media Information: When you connect our platform to your social media accounts, we may receive your public profile information, including name, location, and interests.
Product Preferences: Data about products you view, search for, or add to your cart, including product codes, colors, sizes, and quantities.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience:

Strictly Necessary Cookies: These ensure basic functionalities like login sessions and page navigation.
Preference Cookies: Used to remember user preferences, such as language settings or display options.
Analytics Cookies: Track website usage and visitor behavior to improve our services and content.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

We adhere to data retention policies to fulfill legal obligations and business requirements:

Personal data is retained as long as necessary for the purposes it was collected, such as providing services, fulfilling transactions, or responding to queries.
Once the data is no longer needed, we securely delete or anonymize it, ensuring it cannot be used to identify individuals.

Security Measures

We implement robust security practices to safeguard your personal data:

Encryption: We use encryption for data at rest and in transit, ensuring secure storage and transmission of sensitive information.
Secure Third-Party Processing: Partnering with trusted third-party service providers who adhere to strict security standards.
Access Controls: Restricting access to your personal data to authorized personnel only.

Children’s Privacy

We do not intentionally collect or process any personal data from children under 18 years of age. Our services are designed for adults, and we encourage parents to supervise their children’s online activities.

Your Data Rights (Subject to Local Laws)

Depending on your location, you may have the following rights regarding your personal data:

Access to data and its processing details
Correction or rectification of inaccurate information
Erasure or deletion of data, also known as the ‘right to be forgotten’
Restriction on how your data is used
Right to data portability, allowing you to transfer data to another service provider
Objection to direct marketing communications
Non-discrimination for exercising your data rights

To exercise these rights, please contact our dedicated privacy team using the information provided below. We will respond in accordance with applicable laws and regulations.

Policy Updates and Modifications

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be notified through our website, and a revised policy will be posted here.

Contact Us

For any questions, comments, or requests regarding your privacy:

Email: [email protected]

Mailing Address: [Privacy Team Contact Address]